Refund Policy

At Stelux, we want you to be happy with your order. If something isn’t right, we’re here to help.

You can request a refund or return within 30 days of receiving your order, as long as the item is unused, in its original condition, and in its original packaging.

To request a return or refund, contact us with your order number and a brief explanation of the issue. We’ll review your request and provide the next steps.

If your item arrives damaged, defective, or incorrect, please contact us as soon as possible so we can help make it right.

Once your return is received and approved, your refund will be sent back to your original payment method. Processing times may vary depending on your bank or payment provider.

Some products may not be eligible for returns due to hygiene or safety reasons.

If you have any questions about our refund policy, feel free to contact us at Stelux and we’ll be happy to help.